EnergyGauge Support Center

Live support Mon-Fri 8:00 AM - 5:00 PM, Eastern Time, except Holidays
USA Residential | Summit Commercial | Product Activation | Download Updates | Training

The EnergyGauge Office will be closed December 19th through January 1st for the holidays. Portal and email tickets will be periodically checked throughout the holiday but phonecalls will not be returned until we resume regular hours January 2nd. Thank you for your patience and have a safe holiday.

How can we help you today?

Errors & Workaround

Errors & Workaround

Climate Zone 2 printing on Form 405 for Florida Code Climate Zone 1 in Version 4

Wed, Apr 27, 2016 at 2:09 PM

Closing During Calculation Without Error Message

Wed, Mar 9, 2016 at 12:04 PM

Saving reports as PDF

Wed, Apr 1, 2015 at 5:00 PM

Missing PV File Changing Calculated Results

Wed, May 20, 2015 at 9:00 AM

2014 FL Code e-ratio may be high with ducts with default leakage in sealed or unvented attic

Wed, Apr 27, 2016 at 2:12 PM

Not Receiving Correct Credit for Geothermal Heat Pumps or PTAC Units

Wed, Apr 27, 2016 at 2:08 PM

Manual J Neighbor Wall Calculation Error (USA v5.0.03)

Thu, May 5, 2016 at 3:45 PM

Pennsylvania Utility Data Crashing USA

Mon, Sep 12, 2016 at 11:09 AM

Entering Multiple Duct Systems Error

Sun, Dec 9, 2018 at 1:54 PM

Exponent displays in the building volume on the FL Code 2020 Envelope Leakage Report

Wed, Jun 9, 2021 at 11:49 AM