EnergyGauge Support Center

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The EnergyGauge Office will be closed December 19th through January 1st for the holidays. Portal and email tickets will be periodically checked throughout the holiday but phonecalls will not be returned until we resume regular hours January 2nd. Thank you for your patience and have a safe holiday.

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Errors & Workaround

Errors & Workaround

Windows did an update/upgrade and now EnergyGauge is back on Trial Mode (Version 6.100-6.103)

Fri, Jan 3, 2020 at 11:12 AM

DOE2 Output Missing, I/O error 32 and unsuccessful attempt errors. (Versions Prior to 6.104)

Fri, Oct 18, 2019 at 9:28 AM

Resetting the database in EnergyGaugeUSA 6.104 and later

Wed, Feb 5, 2020 at 3:41 PM

Warning Re: Non Existent Gas Dryer EGUSA Version 6.0.00 only

Tue, Mar 20, 2018 at 4:55 PM

EnergyGauge USA Invalid Name (Saving Error) Fix

Fri, Mar 8, 2019 at 8:31 AM

Floor over garage area error when running residential Florida Code 2014

Wed, Apr 27, 2016 at 2:14 PM

Load .enb Button Crashes the Software (Version 5.0.03 and Up)

Mon, Jul 18, 2016 at 3:58 PM

Error while performing calculations on projects with more than 6 windows on the window page

Thu, Jul 14, 2016 at 9:06 AM

Unexpected Heating or Cooling Loads in Specific Florida Climates

Fri, Sep 25, 2015 at 9:55 AM

USA 4.00 List Index out of bounds when running Energy Star

Mon, Aug 24, 2015 at 9:20 AM